We source new and pre-loved equestrian clothing and gear from Europe and USA to bring you the best brands at affordable prices! We are a registered retailer for Premier Equine and have sole rights in NZ for Equine Therapy Systems products.
We also sell 'on behalf'. If you have something you would like us to sell on your behalf - or potentially buy directly from you - please get in touch. We are always looking for quality brands in excellent condition. No covers please and please be realistic on prices.
We are based in Albany on the North Shore – pick ups and try-ons are welcome by arrangement.
If you have any issues after purchase, please let us know.
If something doesn't fit that was purchased online, we are happy to exchange or potentially refund it depending on what it is. Please let us know within 10 days of purchase if there is an issue - if we agree on the return, please send it back within 3 days using tracked postage.
Please note, we will repair or replace before refunding (when these remedies are available) if there is an issue.
Bits incur a $10 'trial fee' if a refund is required. Bits that are swapped or exchanged within 10 days of purchase do not incur a trial fee.
If its been longer than 10 days since purchase, we might be able to do a 'trade in' on your purchase (swap plus payment) or sell on your behalf. Talk to us about the options!
Items like brand new boots and new horse bits cannot be exchanged for size unless they are unused, still in perfect condition and in their original packaging.
If you are happy with your purchase, please give us a 5* recommendation on Facebook https://www.facebook.com/pg/robynstackroom/reviews